GUIDE TO THE
INFORMATION PUBLISHED BY
HENLEAZE
DENTAL PRACTICE
This
is a guide to the information published by each of the NHS dentists at the
Henleaze Dental Practice. This guide is the
dentists’ Publication Scheme as required by the Freedom of Information Act
2000.
The dentists are :-
Dr Mark Haseltine
Dr Susan Lavington
Dr Catherine Spalding
Introduction
This Publication Scheme is a
complete guide to the information routinely made available to the public by the
dentists at the Henleaze Dental Practice.
It is not a complete list of publications since this will change as
other things are produced, but it is a description of the classes of
information that we provide. A full list
of publications is available by contacting Dr Mark Haseltine who is responsible
for our Scheme.
This guide will be reviewed
at regular intervals and we will monitor its effectiveness.
How much do they cost?
All
publications are free unless otherwise stated.
How are they published?
All
of the information available in hard copy from Dr Mark Haseltine.
Your right to information
As
well as our published information, present and former patients of the practice have
the right to access the personal information that we hold about them in
accordance with the Data Protection Act 1998. Details of how to do this is
contained in the Practice Data Protection Policy which is available from Dr
Mark Haseltine.
Feedback
We have produced this guide
in order to comply with the Freedom of Information Act 2000. The
purpose of the Act is to encourage organizations working for the public to be
more open about the information they have.
We welcome your views on additional classes of information which might
be included and on the publications themselves. If you have any comments or
suggestions about the scheme, please send them in writing to Dr Mark Haseltine,
Henleaze Dental Practice, 130 Henleaze Road, Henleaze, Bristol, BS9 4LB or
email mark@henleazedental.co.uk
Classes of information
We hold various types of
information which we review, retain or dispose of according to NHS rules. Our
information is classed into seven categories:
1. Who we are
2. Our services
3. Financial
information
4. Information for
patients and the public
5. Complaints
6. Our policies and
procedures
7. This guide.
Class
1: Who we are
Details of all the dentists,
dental therapists and dental hygienists are contained in the practice
information leaflet. Details include name, sex and date of first registration
with the General Dental Council, specialist status and whether they are full or
part time. The name of the practice
manager is also included.
Class
2: Our services
Information
about our services is contained in the practice’s patient information leaflet
which is available at Reception. The
information includes:
·
Opening
times
·
Arrangements
for emergency care
·
Details
of access to the premises for people with disabilities
·
The
languages we speak and the availability of interpreters
·
Whether
we have a dental hygienist or orthodontic treatment is available
·
Whether
we provide intravenous sedation for anxious patients
·
Information
about the care and treatment provided by the practice
We
offer NHS care to children but adult patients are treated privately.
Class 3: Financial
information
We have information about:
·
The
cost of NHS treatment
·
Entitlement
to exemption and remission from NHS dental charges
·
Our
private charges
Our
income from the NHS derives primarily from monthly fees for the number of
patients we have on our list and for individual items of treatment. There are also some allowances for such
things as continuing professional development and the level of our commitment
to the NHS.
Class
4: Information for patients and the public
We
make available information leaflets about:
·
Types
of dental treatment
·
Healthy
diet
·
Healthy
teeth
·
Reducing
anxiety about dental care
·
Other
health information
·
NHS
information leaflets.
Copies of leaflets are
available from Reception.
Class
5: Complaints
We
have a practice complaints procedure, a copy of which is available from
Reception.
Class
6: Practice policies
We
have policies and procedures which ensure that the practice operates in a safe
and efficient manner. These include:
·
Data
protection
·
Data
security
·
Confidentiality
·
Health
and Safety
·
Radiation
protection
·
Infection
control
·
Payments
policy
·
Equal
opportunities.
Copies
of the policies are available from Reception.
Class
7: This guide
This
guide will be reviewed regularly and we will also keep the list of publications
up to date.
From
January 2005 we have been required by the Freedom of Information Act to respond
to requests from the public to access recorded information that we hold. There
are some exemptions to this right and it does not change the rights of our
patients to have all their personal information kept strictly confidential and
available to them on request.
Further information
Further
information on the Freedom of Information Act is available from the following
websites:
www.informationcommissioner.gov.uk